Capturing and Documenting Process Knowledge

An effective process map can become your organization’s central source of process knowledge—but only if you capture information from every place it lives, including the people who do the work.

In this on-demand webinar, Scott Helmers shares practical techniques for gathering essential insights and turning them into clear, complete process maps. With guided handouts, live Visio demonstrations, and an introduction to the Process Cycle framework, you’ll learn how to build maps that truly support every process activity in your organization.

Drive Your Career Forward With IIBA Membership

When you become an IIBA member, you unlock a wealth of resources such as webinars, career development tools, an online library, and a network of professionals. These enable you to continuously expand your knowledge base and adapt your skills to meet the ever-evolving needs of organizations.

From staying ahead of industry developments to leading transformative change, IIBA empowers you to achieve more. Join today.

For over 20 years, the International Institute of Business Analysis™ (IIBA®) has helped shape the practice of business analysis to achieve better enterprise outcomes. A professional association with 30,000 members, 120 chapters, 1,500 volunteers, and 500 partners worldwide, IIBA supports the recognition of business analysis within organizations. It enables networking and community engagement, provides foundational standards and resources, and offers internationally recognized certification programs for career advancement.

For more information visit iiba.org.